We are pleased to offer online access to permit information and online payment for unincorporated Monterey County. The information below outlines what can be researched or submitted online.

Accela Citizen Access (ACA) 

Citizen Access is the primary online resource for Land Use information for Monterey County. The following can be done with Accela Citizen Access (ACA). Requires an ACA Account:

• View historical planning and building permit information
• View historical code compliance cases
• Lookup zoning information
• Submit Construction and Planning Permit Applications
• Code Compliance Complaints
• Over-the-Counter Design Approvals
• Tree Permits
• Encroachment Permits
• New Address Assignment
• Re-Roof Permits
• Roof-mounted Solar Permits
• Transportation Permits
• Water Heater Permits

Online Payments

Payments may be made through the internet (Citizen Access) using Visa, MasterCard, American Express, Discover or through an electronic checking or savings debit. 

The HCD does not charge a fee to process payments online, however, the vendor processing your payments assesses the following convenience fees:

• E-check Payments - $0.25 flat fee
• Credit/Debit Card Payments - 2.38% of the total bill