INTERPRETING SERVICES

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 Language Line

 Please follow these steps to access the Language Line: click here

 Please follow these steps to access American Sign Language Video Services: click here

All MCBH staff members have access to the Language Line: 1(800)874-9426 to help assess the individuals needs.
Remember that when helping an individual, it is your responsibility to complete a risk assessment to ensure the person is not in imminent danger.
 
INDIGENOUS INTERPRETING
 
 logo for centro binacional para el desarrollo indigena oaxaqueño

Binational Center for the Development of Oaxacan Indigenous Communities

Centro Binacional para el Desarollo Indigena Oaxaqueno

 

CBDIO will provide interpretation services from Mixteco Bajo/Alto, Triqui Bajo/Alto, Zapoteco Alto, Chatino, Amuzgo, Purépecha/Tarascan and Tlapaneco to Spanish or English.

Instructions to request Indigenous Interpreters

Before making a request for service, please have the following information if possible:

  • Name of staff making the request and agency (Behavioral Health)
  • Location (clinical full address and/or Zoom details)
  • Actual language needs should to be specific, for example Mixteco Alto or Mixteco Bajo

For scheduling or additional information, please contact Eulogio Espinoza at (559) 499-1178 or Direct (559) 840-9384 or Email: eulogio@centrobinacional.org

 

 Avantpage Translations:

  • Languages available include: Mixteco and Triqui (via Spanish-English-Triqui relay)
  • Must be requested 3 days in advance of the appointment by contacting the Program Manager.
    • Montzerrat Alva Thompson
    • montzerrat@avantpage.com
    • 530.750.2040 Ext 20
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AllWorld Language Consultants Inc.:

  • Languages available include: Mixteco
  • Must be requested 2-3 days in advance of the appointment 
  • To request services for Mixteco, please complete the attached form and email it to request@alcinc.com. (Note: Contract Number should remain blank)
  • To use other languages, follow the instructions below. 

 Monterey County Health Department 

  1. Dial 1-855-692-8355
  2. Access Code: 10689
  3. Select an Interpreter: 
    • For Spanish, press 1
    • For all other languages, enter the 2-digit language code (see chart)

TOP LANGUAGE CODES

CODE LANGUAGE CODE LANGUAGE  CODE  LANGUAGE 
47 Albanian 95 Hakha-Chin 74 Persian
39 Amharic 87 Hakka-Chinese 42 Polish
23 Arabic 90 Hebrew 35 Portuguese
59 Armenian 43 Hindi 49 Punjabi
58 Bangla 44 Hmong 19 Quiche
48 Bengali 65 Ibo 16 Rohingya
37 Bosnian 70 Indonesian 52 Romanian
67 Bulgarian 56 Italian 27 Russian
21 Burmese 63 Japanese 79 Samoan
51 Cambodian 34 Karen 62 Serbian
55 Canadian French 60 Karenni 64 Serbo-Croatian
31 Cantonese 94 Kinyarwanda 29 Somali
13 Castellano 53 Kirundi 1 Spanish
32 Chin 98 Kisii 38 Swahili
18 Chuukese 38 Kiswahili 46 Tagalog
92 Croatian 30 Korean 85 Tamil
91 Czech 76 Kurdish 86 Teddim
80 Dari 50 Laotian 57 Thai
84 Dutch 69 Lithuanian 83 Tibetan
33 Farsi 93 Macedonian 45 Tigrinya
73 Filipino 78 Mai Mai 97 Tongan
26 French 75 Malayalam 54 Turkish
36 Fulani 24 Mandarin 66 Twi
20 Fuzhounese 89 Mandingo 71 Ukrainian
82 Georgian 81 Marshallese 41 Urdu
61 German 72 Mongolian 22 Vietnamese
68 Greek 25 Nepali 88 Yoruba
40 Gujarati 96 Oromo 15 Zomi, Zou
28 Haitian Creole 77 Pashto 99 All Other
 

The live agent will ask for: 

  1. Your first and last name
  2. Your department
  3. LEP initials

Third party dial-out 

Notify the first person who answers (interpreter or call coordinator).  International calls outside the USA and Canada are subject to additional fees.

 Client support: press '0'
 Back-up Interpreter Number: 1-866-386-1284