Frequently Asked Questions

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  • Picture of scale test blocks
  • Picture of scale being tested
  • Picture of W&M testing

Industry:

Does my device need to be registered and certified by County Weights & Measures?
How do I pay for my registration? How often do I pay?
How often must my device be inspected?
I have a new device, what do I do?
My device needs repair, what do I do?
What do I need to do after my device has been red tag?
Where can I purchase a commercial scale?
Where can I take my scale for repairs? Who, are the local service agency I can contact?

Consumers:

Do you inform gas stations before you inspect them to let them know you are coming?
How often does Weights & Measures test the dispensers at gas stations?
I believe that I was overcharged. How can I report it?
I have a 20-gallon tank, but the dispenser says I put 20.5 gallons into my empty tank. Is this possible?