COUNTY DEPARTMENTS OPERATIONS DURING COVID-19
Click on the department below for office hours and available resources offered by the department.
(+) ADMINISTRATIVE OFFICE
In compliance with the COVID-19 Shelter-in-Place order, the County Administrative Office will be closed to the walk-in public. Limited staff onsite. Staff will remain available by phone and email during regular business hours (Monday – Friday, 8:00 AM - 5:00 PM).
Office of the County Administrative Officer
Phone: 1 (831) 755-5113
Email: bokanovichkt@co.monterey.ca.us
Housing and Economic Development
Phone: 1 (831) 755-5390
CDBG or Small Business
Darby Marshall
marshalld@co.monterey.ca.us
Phone: 1 (831) 755-5391
Housing
Rosa Camacho-Chavez
Camacho-ChavezRM@co.monterey.ca.us
Phone: 1 (831) 755-5389
Economic Development
Debby Bradshaw
BradshawD@co.monterey.ca.us
Phone: 1 (831) 755-5338
Cannabis Program
Cannabis Program
Joann Iwamoto, Cannabis Program Manager
iwamotoj@co.monterey ca.us
Phone: 1 (831) 796-3017
Heather Miller, Senior Secretary
millerhe@co.monterey.ca.us
Phone: 1 (831) 796-3049
Cannabis Compliance
Norma Aceves, Cannabis Analyst
acevesn@co.monterey.ca.us
Phone: 1 (831) 755-5457
Administrative, Equity Program
Myles Echenique, Cannabis Analyst
echeniquem@co.monterey.ca.us
Phone: 1 (831) 796-3032
Cannabis Business Permits
Robert Uribe, Cannabis Permit Coordinator
uriberg@co.monterey.ca.us
Phone: 1 (831) 796-3084
Office of Emergency Services
Office Phone: 1 (831) 796-1905
Alert Monterey County: 1 (831) 755-8969
Emergencies: 9-1-1
Disaster Services: 2-1-1
Email: info.oes@co.monterey.ca.us
**To receive COVID-19 updates in Monterey County – Text MCCOVID19 (888777)
Workforce Development Board:
Office Phone: 1 (831) 796-6434
For Employers: 1 (844) 932-4249
For Job Seekers: 1 (866) 666-9332
Website: https://www.montereycountywdb.org/
(+) AGRICULTURAL COMMISSIONER
The Agricultural Commissioner will continue to be open to provide essential public services that are necessary to protect the health, safety and welfare of our community. However, as a preventative measure and to follow protocols as established by the Monterey County Public Health Officer, we are asking that you contact/connect with our staff via email, phone, fax and/or make an appointment.
You can also visit our website for the latest news information, documents and/or forms. We strive to have forms/documents accessible to you 24/7. You can follow us on Facebook too.
General information: 1 (831) 759-7325 or Agcomm@co.monterey.ca.us
Salinas Main Office: Monday through Friday, 8:00 AM to 5:00 PM (closed for lunch from 12:00 to 1:00 PM)
Weights and Measures: 1 (831) 759-7382 or MCWM@co.monterey.ca.us
Quarantine and Exclusion: 1 (831) 759-7370 or 281-QuarantineHelp@co.monterey.ca.us
Pesticide Use & Enforcement: 1 (831) 759-7340 or at 281-Pue-Workstation@co.monterey.ca.us
South County Office: 1 (831) 385-5266 Monday, Wednesday and Friday from 9:00 AM – 1:00 PM
Coastal District Offices:
- Pajaro Office: 1 (831) 784-5900; Hours: 8:00 AM. to 5:00 PM (closed for lunch from 12:00 to 1:00 PM)
- Marina Office: 1 (831) 883-7526 (hours by appointment only)
Other Department Divisions
- Certified Farmers Markets: 1 (831) 759-7391 or HuntingGB@co.monterey.ca.us
- Organic Certification Program: 1 (831) 883-7526 or CarltonN@co.monterey.ca.us
(+) ASSESSOR-COUNTY CLERK-RECORDER
Assessor:
In response to the decrease of COVID19 cases reported in Monterey County by the Monterey County Health Office Dr. Moreno. Effective March 8, 2021, the Assessor’s office has changed the hours of operation and will resume regular schedule. Due to the current Shelter in Place, we continue to operate with limited staff.
HOURS OF OPERATION:
• Counter: Monday - Friday, 8:00 am - 5:00pm
• Lunch (office closed): 12:00 pm - 1:00 pm
• Staff available by Phone and e-mail: during hours of operation
Please visit our website if you have need specific information regarding our services: https://www.co.monterey.ca.us/government/departments-a-h/assessor/assessor
Monterey County Assessor
P.O. Box 570
Salinas, CA 93902-0570
Phone: 1 (831) 755-5035
Fax: 1 (831) 755-5435
Email: Assessor@co.monterey.ca.us
County Clerk:
As of Monday, March 8, 2021 the County Clerk’s Office resumed its normal hours of operation: Monday to Friday, 8 a.m. – 5 p.m. We are closed from 12 p.m. – 1 p.m. for lunch. Please visit our website if you have need specific information regarding our services: https://www.co.monterey.ca.us/government/departments-a-h/assessor/clerk
Recorder:
As of Monday, March 8, 2021 the County Recorder’s Office resumed its normal hours of operation: Monday – Friday, 8 a.m. – 5 p.m. We are closed from 12 p.m. – 1 p.m. for lunch. We stop recording documents at 4 p.m. Please visit our website if you have need specific information regarding our services: www.co.monterey.ca.us/recorder
(+) AUDITOR CONTROLLER
In response to the COVID-19 Shelter-In-Place Order at Monterey County, the Office of the Auditor-Controller will continue to perform all mission critical and essential functions. Hours of operation to service County departments will be available on a reduced scale.
Phone: 1 (831) 755-5040
(+) BOARD OF SUPERVISORS
Physical Address:
168 West Alisal St., 1st Floor
Salinas CA 93901
Mailing Address:
PO Box 1728
Salinas CA 93902
Phone: 1 (831) 755-5066
Email: cob@co.monterey.ca.us
Website: https://www.co.monterey.ca.us/government/board-of-supervisors
District 1 - Supervisor Luis Alejo
168 West Alisal St., 2nd Floor,
Salinas, CA 93901
Phone: 1 (831) 755-5011
Fax: 1 (831) 755-5876
E-mail: district1@co.monterey.ca.us
District 2 - Supervisor John M. Phillips
Castro Plaza
11140 Speegle St.
P.O. Box 787
Castroville, CA 95012
Phone: 1 (831) 755-5022
Fax: 1 (831) 633-0201
Email: district2@co.monterey.ca.us
District 3 - Supervisor Chris Lopez
168 W. Alisal, 3rd Floor
Salinas, CA 93901
Phone: 1 (831) 755-5033
Fax: 1 (831) 796-3022
Phone - King City: 1 (831) 385-8333
E-mail: district3@co.monterey.ca.us
District 4 - Supervisor Wendy Root Askew
2616 1st Ave.
Marina, CA 93933
Phone: 1 (831) 883-7570, 1 (831) 755-5044
E-mail: district4@co.monterey.ca.us
District 5 - Supervisor Mary Adams
Monterey Courthouse
1200 Aguajito Rd., Ste. 1
Monterey, CA 93940
Phone: 1 (831) 755-5055, 1 (831) 647-7755
Fax: 1 (831) 647-7695
E-mail: district5@co.monterey.ca.us
(+) CHILD SUPPORT SERVICES
(+) CIVIL RIGHTS OFFICE
(+) CLERK OF THE BOARD
The Clerk of the Board Office remains open to the public during regular business hours (Monday – Friday, 8AM-5PM). Members of the public are strongly encouraged to contact the office by phone, email or mail.
For any matters relating to Assessment Appeal Board, please email Iracema Lopez at lopez1@co.monterey.ca.us or call at 1 (831) 755-5166.
For any other matters (not related to Assessment Appeals), please call the main line at 1 (831) 755-5066
Mailing Address
PO Box 1728
Salinas, CA 93902
Phone: 1 (831) 755-5066
Email: COB@co.monterey.ca.us
(+) COOPERATIVE EXTENSION
(+) COUNTY COUNSEL
(+) DISTRICT ATTORNEY
(+) ELECTIONS
The Elections Department is currently open to the public. More information available at www.montereycountyelections.us. You can also contact us via email at elections@co.monterey.ca.us or by phone at 831-796-1499.
(+) EMERGENCY COMMUNICATION / 911
(+) HEALTH
Health Department offices are OPEN. It is best to check the website for additional information.
Behavioral Health: To ensure the health and safety of our patients and staff, we are asking the public to follow CDC guidelines regarding COVID-19. If you are in need of Behavioral Health Services, please call for an appointment prior to coming to a clinic. For all appointments call: 1-888-258-6029.
Clinic Services: Clinic locations, hours of operation and contact information is provided below.
*IMPORTANT: During the Covid19/Coronavirus Outbreak please call ahead if you do not feel well so we can help you decide what to do. Per CDC guidelines, please do not come to the clinics without calling first to help protect you and all of our patients.
Alisal Health Center
559 East Alisal Street
Suite 201 & 202
Salinas, CA 93905
Phone: 1 (831) 769-8800 Fax: 1 (831) 422-9312
Hours of Operation*
Monday – Friday 7:00 AM– 5:00 PM
Laurel Internal Medicine
1441 Constitution Blvd., Bldg. 151
Suite 16
Salinas, CA 93906
Phone: 1 (831) 769-8640 Fax: 1 (831) 769-8632
Hours of Operation*
Monday – Friday: 8:00 AM – 5:00 PM
(2nd & 3rd Thursday of the month) 9:00 AM– 5:00 PM
Laurel Pediatrics Clinic
1441 Constitution Blvd., Bldg. 200
Suite 101 and Suite 103
Salinas, CA 93906
Phone: 1 (831) 755-4124 Fax: 1 (831) 759-6595
Hours of Operation*
Monday – Friday 8:00am – 5:00pm
(1st and 3rd Thursday of the month) 9:00am – 6:00pm
Laurel Family Practice
1441 Constitution Blvd., Bldg. 400
Suite 300 (3rd floor)
Salinas, CA 93906
Phone: 1 (831) 755-4123 Fax: 1 (831) 755-4122
Hours of Operation*
Monday – Thursday 8:00 AM – 5:00 PM
Friday 9:00 AM – 5:00 PM
Laurel Vista
1441 Constitution Blvd., Bldg. 400
Suite 301
Salinas, CA 93906
Phone: 1 (831) 755-4000 Fax: 1 (831) 755-4072
Hours of Operation*
Monday – Thursday 8:00 AM – 5:00 PM
Friday 9:00 AM – 5:00 PM
Bienestar - Salinas
1441 Constitution Blvd, Bldg 400
Suite 201 (2nd floor)
Salinas, CA 93906
Phone: 1 (831) 755-4353 Fax: 1 (831) 796-2844
Hours of Operation*
Walk-in Adult and Child Visits:
Wednesday 8:00 AM – 12:00 PM (subject to change)
Seaside Family Health Center
1156 Fremont Blvd.
Seaside, CA 93955
Phone: 1 (831) 899-8100 Fax: 1 (831) 899-8105
Hours of Operation*
Monday – Friday 7:00 AM – 5:00 PM
2nd and 4th Friday 9:00 AM – 5:00 PM
Monterey County Clinic at Marina
3155 DeForest Rd.
Marina, CA 93933
Phone: 1 (831) 883-7558 Fax: 1 (831) 384-1454
Hours of Operation*
Monday, Tuesday, Thursday, Friday 7:00 AM – 4:00 PM
Wednesday 8:00 AM – 4:00 PM
Bienestar – Marina
299 12th Street
Marina, CA 93933
Phone: 1 (831) 755-4353 Fax: 1 (831) 647-7926
Hours of Operation*
Walk-in Adult Visits:
Wednesday 8:00 AM – 4:30 PM
NIDO
1441 Constitution Blvd.
Bldg. 760
Salinas, CA 93905
Phone: 1 (831) 796-1770 Fax: 1 (831) 422-5978
Hours of Operation*
Monday – Friday 8:00 AM – 4:30 PM
Animal Services: Hitchcock Road Animal Services are currently closed to the public due to the COVID-19 Shelter-in-Place Order. Appointments are needed for stray animal drop off, owner redemption, and foster pick up. For more information, please visit the following webpage: https://www.co.monterey.ca.us/government/departments-a-h/health/monterey-county-animal-services
**Please do not come to shelter before calling.
Monterey County Animal Services
Phone: 1 (831) 769-8850
Email: animalservices@co.monterey.ca.us
For Animal Control:
Phone: 1 (831) 769-8856
Email: fieldservices@co.monterey.ca.us
Salinas Animal Services
Phone: 1 (831) 758-7285
Email: animalshelter@ci.salinas.ca.us
For Animal Control
Phone: 1 (831) 758-7321
(+) HOUSING & COMMUNITY DEVELOPMENT
Housing and Community Development continues to provide essential public services that are necessary to protect the health, safety and welfare of our community. Until further notice, the public counter is closed to walk-in customers. To provide uninterrupted services, the department continues to be available by phone and email. For assistance, please call our Call Center at (831) 755-5025.
Permit Center:
Effective March 18, 2020, permit services will be conducted online. This includes the submittal of applications, documents, plans, and payments electronically. Limited in-person appointments may be made available if remote assistance cannot be accommodated. For assistance, please call the Call Center at (831) 755-5025 or click HERE to visit the website.
Inspections (Building, Grading, Code Enforcement):
Please click HERE to schedule an inspection online. You will need the following information:
1. Permit Number
2. Nearest Cross Street
3. Date of Inspection
4. Contact Name & Phone Number
5. Gate Code (if applicable)
There is currently no guarantee for next day service. Inspectors are not to enter occupied buildings and reserve the right to postpone inspections if there is a concern for safety.
(+) HUMAN RESOURCES
The Human Resources Department is open and providing services electronically, via phone and in-person. Please adhere to all health and safety protocols (i.e. face coverings, maximum occupancy limits, temperature/symptoms screening, etc.) upon entering the building and while seeking services from the Human Resources Department.
For additional information or to schedule a virtual meeting with specific Human Resources personnel, please contact the following individuals:
Administration
The Director of Human Resources, Irma Ramirez-Bough, is in the office and can be reached by contacting her admin secretary, Magy Kelada atKeladam@co.monterey.ca.us or call 1 (831) 755-5202 and Kim Moore, HR Assistant Director, at MooreK@co.monterey.ca.us or call 1 (831) 755-5353. For assistance with administrative / policy related matters please contact Wendell Sells at SellsW@co.monterey.ca.us or call 1 (831) 796-6066.
Benefits
Paulette Clark, HR Program Manager is in the office and available for phone calls but will not be having face to face meetings due to the social distance requirement. Paulette can be contacted at Clarkpj@co.monterey.ca.us or 1 (831) 755-5456. Benefits services help desk is available to answer questions regarding employee benefits at BenefitsHelp@co.monterey.ca.us.
Recruitment
Job applications are able to be submitted online through the HRD website. HR Analysts are available to answer your questions by phone. Please refer to the County of Monterey website to access the contact numbers for Departments’ HR Analysts through the HRD link at www.co.monterey.ca.us. Yvonne Walker, Program Manager, is in the office and can be reached at WalkerY@co.monterey.ca.us or call 1 (831) 796-3087.
Labor Relations
Alternating office hours available with support provided electronically by email from Ariana Hurtado at HurtadoAV@co.monterey.ca.us or call 1 (831) 7755-5383 and Michelle Gomez at Gomezme@co.monterey.ca.us or call 1 (831) 759-6723.
Employee Relations
For questions and support with Employee Relations please contact Carol Cuellar at CuellarC@co.monterey.ca.us or call 1 (831) 755-5123.
Classification Compensation
The Human Resources Classification and Compensation Unit continues their services on a limited basis. The staff is available via email or telephone to answer class and comp related inquiries. You may send inquiries to HRDClassComp@co.monterey.ca.us or contact Channelle Ceralde at ceraldec@co.monterey.ca.us or call 1 (831) 755-5162.
Human Resources Information Systems (HRIS)
HRIS team is still processing all transactions and are available to answer questions through their electronic help desk at HRISHelp@co.monterey.ca.us or contact Idalia Ow at Owi@co.monterey.ca.us or call 1 (831) 755-5402.
(+) INFORMATION TECHNOLOGY
(+) LIBRARY
All branch libraries are open for curbside and/or in person service. Please visit eMCFL.org or call 831-883-7555 for more information.
(+) MILITARY AND VETERANS
(+) NATIVIDAD MEDICAL CENTER
Natividad Medical Center is working closely with the Monterey County Health Department, the California Department of Public Health, along with our other three local hospitals to reduce the potential spread of coronavirus in Monterey County. The public is urged to use the emergency room only for serious illness and medical emergencies like injuries, difficulty breathing, chest pain and altered levels of consciousness. If you have only mild symptoms — and aren’t in a high-risk group — it’s best to contact your physician from home and not come to the hospital.
NMC Covid-19 Hotline:
NMC has developed a bilingual hotline to answer questions from the community about the novel coronavirus (COVID-19). The number for the Natividad Coronavirus Hotline is 1 (831) 772-7365. Natividad nurses are available to speak with you in English or Spanish from 7:00 AM to 11:00 PM, seven days a week.
The hotline is a community resource for timely, accurate information about COVID-19 and virtual screening for people who are experiencing symptoms. Nurses will answer questions and direct patients to the appropriate level of care.
Patients who have COVID-19 symptoms, including fever, cough and shortness of breath, are encouraged to call the hotline before coming to the hospital. If you are experiencing a serious illness or medical emergency such as an injury, chest pain, difficulty breathing or altered levels of consciousness, please seek urgent or emergency care or call 911 and inform the operator of your symptoms.
Visitor Policy:
Due to the evolving situation with novel coronavirus 2019 (COVID-19), it is necessary to restrict visitors until further notice. Effective at 5:00 pm on Saturday, March 21, 2020 no visitors will be allowed into the hospital or clinics except under the following special circumstances:
- One banded parent or one banded guardian for NICU and pediatric patients.
- One banded birth partner for patients in labor.
- One banded support person in MIU.
- End-of-life patient will be managed at the discretion of the Nursing Director.
- One caregiver if patient needs assistance admitting into the facility or during an outpatient
- appointment (e.g., needs help walking, getting to the bathroom, or understanding instructions), at any time.
- One parent if patient is a minor seen in ED or during an outpatient appointment.
In addition to the above:
- No visitors will be allowed for suspected or actual COVID-19 patients with the exception of one banded parent for pediatric or NICU patient.
- Visitor must stay in the patient’s room the entire time of the visit. Once they leave the patient’s room, they must leave the hospital and may not come back until the following day.
All special circumstance visitors may be screened before entering the facilities to ensure they do not have a temperature of 100 degrees or above, or any other symptoms of cough or illness.
We recommend using FaceTime, Skype or the phone in your room to connect with and update your loved ones who cannot visit during your stay. We are unable to accept deliveries of gifts, flowers and food for patients at this time. Mail is welcome. If you have questions or need additional information, please call us at 1 (831) 755-4111.
For additional information, please click HERE to visit NMC’s COVID-19 Information webpage.
(+) OFFICE OF EMERGENCY COMMUNICATION
(+) PROBATION
Adult Division
20 E. Alisal Street, Salinas
Phone: 1 (831) 796-1200
The office is currently open during normal business hours for clients although walk-ins are strongly discouraged. Most appointments have been deferred. The Day Reporting Center and Reentry Services operated by GEO Reentry Services will continue to operate with reduced hours of operation and the cessation of physical check-ins, and in-person activities or contact.
Juvenile Hall
1420 Natividad Road, Salinas
Juvenile Hall operations continue. In-person family visitation has been suspended. There will be increased use of telephone and potentially, virtual visits for youth and their family. All programming provided by community-based organizations has been suspended. The Probation Department is collaborating with Monterey County Office of Education to continue offering educational services for youth remotely. No school staff will be onsite.
Youth Center
970 Circle Drive, Salinas
Youth Center operations continue. In-person visitation has been suspended. There will be increased use of telephone and potentially, virtual visits for youth and their family. All programming provided by community-based organizations has been suspended. The Probation Department is collaborating with Monterey County Office of Education to continue offering educational services for youth remotely. No school staff will be onsite.
Juvenile Division
1422 Natividad Road, Salinas
The office is currently open during normal business hours. There is limited access to Juvenile Courts.
Silver Star Resource Center
855 E. Laurel Drive, Salinas
Probation offices and service provider offices are open during normal business hours, although walk-ins are strongly discouraged. All programming provided by community-based organizations has been suspended.
Silver Star Youth Program @ Rancho Cielo
710 Old Stage Road, Salinas
Probation offices are open during normal business hours. All programming to youth provided by community-based organizations at the Rancho Cielo location has been suspended.
(+) PUBLIC DEFENDER
(+) PUBLIC WORKS, FACILITIES & PARKS
Public Works, Facilities, and Parks (PWFP) continues to provide essential public services that are necessary to protect the health, safety and welfare of our community. Until further notice, the public counter is closed to walk-in customers. To provide uninterrupted services, the department will continue to be available by phone and email. For assistance, please call the 1 (831) 755-4800.
Public Works:
Staff continue to provide services to address road and bridge issues by calling (831) 755-4925 or email at 300-servicerequest@co.monterey.ca.us. Services are limited to Monday through Thursday, 6:30 AM to 5:00 PM. Fridays will be handled via callouts by calling 9-1-1
Facilities:
Staff continue to provide services to address County facilities (buildings and grounds) issues. Services are Monday through Friday, 8:00 AM to 5:00 PM. Please call (831) 755-4744.
Parks:
As of April 19, 2021, most County parks are open with some restrictions. Playground equipment follows the CDC Guidelines - While playgrounds are available for use, they are signed to be used at one’s own risk as they are not being cleaned, with some exceptions.
San Lorenzo Park remains closed due to housing COVID-positive individuals in State-provided trailers.
Toro Park - while it opened April 19, 2021, all trail areas impacted by the recent River Fire remain closed due to dangerous conditions related to trees. Please adhere to the posted signage.
(+) SHERIFF - CORONER
Patrol Operations
The Sheriff-Coroner’s Office is dedicated to ensuring public safety and will remain open 24x7 in order to respond to emergencies. All essential functions are open with appropriate precautions being implemented in order to reduce exposure and ensure the safety and health of our community. Our public lobbies and visitor access are open to the public with limited access during this public health emergency.
If you need law enforcement assistance for an active emergency, please call 9-1-1. For non-emergencies that do not require a deputy response, such as an information report or civil matter, please call the non-business lines listed below. Your call will be returned by a deputy and addressed over the phone.
Salinas
1 (831) 755-3722
Monterey
1 (831) 647-7702
King City
1 (831) 385-8312
Sheriff's Tip Line
1 (888) 833-4847
Correctional Facilities
In order to protect the health of inmates and staff, all in-person visitation has been suspended. The Sheriff’s Office understands that visitations are important to both those incarcerated and their loved-ones; however, this step is necessary in order to limit the spread of COVID-19. In-person visitations will be reestablished as soon as it is safe.
(+) SOCIAL SERVICES
The Department of Social Services (DSS) is committed to ensuring the continuity of essential services during the COVID-19 pandemic. DSS services are available online at http://mcdss.co.monterey.ca.us or by calling 1 (831) 755-4448. All district offices listed below are open for emergency needs, however it is recommended that clients call first as assistance may be able to be provided over the phone.
Salinas Office
1000 S. Main St., Ste. 216
Salinas CA 93901
Toll Free Phone #: 1 (866) 323-1953
King City Office
116 Broadway St.
King City CA 93930
Toll Free Phone #: 1 (866) 323-1953
TTY/TTD Phone #: 1 (831) 386-0537
Seaside Office
1281 Broadway Ave.
Seaside Ca 93955
Toll Free Phone #: 1 (866) 323-1953
TTY/TTD Phone #: 1 (831) 393-0950
(+) TREASURER - TAX COLLECTOR
** On Friday, April 10, 2020, our walk-in customer hours will be 9:00 AM to 5:00 PM**
Due to the Covid-19 emergency, the Treasurer-Tax Collector is operating with reduced staffing and limited hours. Through at least the duration of the County’s Shelter-in Place Order, walk-in customers hours are 9:00 AM to 1:00 PM, Monday through Friday. In compliance with social distancing requirements, it strongly encouraged that payment be made electronically or by mail.
For options related to Proprety Tax payment, please refer to the following link: https://www.co.monterey.ca.us/government/departments-i-z/treasurer-tax-collector/payments
For options related to Revenue Division payments, please refer to the following link: https://www.co.monterey.ca.us/government/departments-i-z/treasurer-tax-collector/revenue-covid19-payment-english