ServiceNow

Custom development, configuration and maintenance of ServiceNow demand, incident, request and project management modules for the use of a specific department.

Includes:

• ​Consultation, analysis and feasibility study.
• Domain separation and configuration of ServiceNow modules to the specific operational needs of the department, including the development of filters, views, dashboards and reports.User training, documentation and training materials.
• Vendor management, including contract preparation, procurement and user license administration.