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MONTEREY COUNTY DISTRICT ATTORNEY
Consumer Protection Division
1200 Aguajito Road, Suite 301, Monterey, CA 93940
Phone: (831) 647-7770 · Fax: (831) 647-7762
ConsumerComplaints@countyofmonterey.gov

Consumer Complaint Form

The Monterey County District Attorney’s Office enforces consumer protection laws. If you believe that a business has engaged in consumer fraud, false advertising, or another unfair business practice, please complete this form and submit it to our office for review. We will evaluate your complaint for possible law enforcement investigation.

If our office proceeds with a prosecution based on your complaint, the defendant might be assessed fines or civil penalties, which are paid to the County of Monterey, the District Attorney’s Office, or regulatory agencies according to law. Although we may seek restitution in appropriate cases, this office is not responsible for the recovery of your money or the protection of your personal rights. We are not representing you individually and we cannot provide you with any legal advice. It is not our function to determine what your personal rights or claims might be. For that, you must consult your own attorney or proceed in Small Claims Court.

Please attach complete copies of all evidence, advertisements, contracts, receipts, or other documents you have related to your complaint. Do not send originals. Send complete documents wherever possible. A copy of this complaint and the attached exhibits may be shared with the business you are complaining about, or to other appropriate regulatory agencies.

Download the Consumer Complaint Form in English or Spanish (Adobe acrobat required). You may also hand deliver it, mail it or send via email.

Business or individual you want to complaint about:

MONTEREY COUNTY DISTRICT ATTORNEY Consumer Protection Division 1200 Aguajito Road, Suite 301, Monterey, CA 93940 Phone: (831) 647-7770 · Fax: (831) 647-7762 ConsumerComplaints@countyofmonterey.gov Consumer Complaint Form The Monterey County District Attorney’s Office enforces consumer protection laws. If you believe that a business has engaged in consumer fraud, false advertising, or another unfair business practice, please complete this form and submit it to our office for review. We will evaluate your complaint for possible law enforcement investigation. If our office proceeds with a prosecution based on your complaint, the defendant might be assessed fines or civil penalties, which are paid to the County of Monterey, the District Attorney’s Office, or regulatory agencies according to law. Although we may seek restitution in appropriate cases, this office is not responsible for the recovery of your money or the protection of your personal rights. We are not representing you individually and we cannot provide you with any legal advice. It is not our function to determine what your personal rights or claims might be. For that, you must consult your own attorney or proceed in Small Claims Court. Please attach complete copies of all evidence, advertisements, contracts, receipts, or other documents you have related to your complaint. Do not send originals. Send complete documents wherever possible. A copy of this complaint and the attached exhibits may be shared with the business you are complaining about, or to other appropriate regulatory agencies. Download the Consumer Complaint Form in English or Spanish (Adobe acrobat required). You may also hand deliver it, mail it or send via email. Business or individual you want to complaint about:

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Address:

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Have you filed a lawsuit or small claims court action for this same occurrence?

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Please fully and completely describe your complaint.

Keep the story in the same order in which it occurred. If you do not know actual dates, please give us approximations. Indicate names and job titles of the persons mentioned and include contact information for any witnesses who might be of assistance in establishing these facts.

Please fully and completely describe your complaint. Keep the story in the same order in which it occurred. If you do not know actual dates, please give us approximations. Indicate names and job titles of the persons mentioned and include contact information for any witnesses who might be of assistance in establishing these facts.

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Date of Incident:

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Speakers Bureau The Speakers Bureau is a community outreach and education program that matches qualified members of the District Attorney’s staff with community groups and organizations wishing to learn more about various aspects of the criminal justice system. The program is free and available to the public. Entities such as neighborhood organizations, educational institutions, faith-based groups, and clubs or organizations should feel free to request a speaker for meeting or gathering.
Suggested Topics
Child Abduction Child Abuse Consumer Protection Criminal Investigations Criminal Justice System Overview Cyber Crimes (Internet, Social Media) Driving Under the Influence	Domestic Violence Drugs & Narcotics Elder Abuse Environmental Protection Gang/Hate Crimes Human Trafficking Identity Theft	Insurance Fraud Juvenile Crime & Prevention National Night Out Prison Crimes Real Estate Fraud Recruitment	Sexual Assault Sexually Violent Predators Truancy Abatement Victim Services Welfare Fraud
Speaker Request Form
Multi-Cultural Community Council
Community Events 25th Annual Victims' Dedication Ceremony Annual Police Memorial National Night Out - To be announced Public Safety Night - To be announced Public Safety Videos English \| español

Our Mission The mission of the Monterey County District Attorney's Office is to promote justice, ensure that the rights of victims are upheld by treating them with dignity, respect and compassion, and aggressively and fairly prosecuting those who violate the law. Our Values We provide an environment that is positive and courteous and employ individuals of high ethical standards, character and professional courage. We maintain public confidence by providing efficient and effective services and encourage open communication to promote the best interests of the community. Our Vision We are committed to diversity and recognize the significant and valuable contributions to our Mission from our employees and the community we serve. Our vision is to enhance the quality of life in our community, to aggressively advocate the cause of justice, and seek to enhance the criminal justice system, ultimately protecting our community.
Meet the District Attorney The Role of The District Attorney Career Opportunities Office Locations/Business Hours/Holiday Schedule Main Office 142 W. Alisal St, Salinas, California 93901 Monterey Office 1200 Aguajito Rd. Room 301, Monterey, California 93940 King City Office 250 Franciscan Way, King City, California 93960 Phone: (831) 755-5070 Fax: (831) 755-5068 Email: publicinformation@co.monterey.ca.us	Policies Brady SB-978 Law Enforcement Agency Public Military Equipment Policy – 2023	Frequently Asked Questions FAQs

Speakers Bureau The Speakers Bureau is a community outreach and education program that matches qualified members of the District Attorney’s staff with community groups and organizations wishing to learn more about various aspects of the criminal justice system. The program is free and available to the public. Entities such as neighborhood organizations, educational institutions, faith-based groups, and clubs or organizations should feel free to request a speaker for meeting or gathering.
Suggested Topics
Child Abduction Child Abuse Consumer Protection Criminal Investigations Criminal Justice System Overview Cyber Crimes (Internet, Social Media) Driving Under the Influence	Domestic Violence Drugs & Narcotics Elder Abuse Environmental Protection Gang/Hate Crimes Human Trafficking Identity Theft	Insurance Fraud Juvenile Crime & Prevention National Night Out Prison Crimes Real Estate Fraud Recruitment	Sexual Assault Sexually Violent Predators Truancy Abatement Victim Services Welfare Fraud
Speaker Request Form
Multi-Cultural Community Council

Programs and Services A Victim Assistance Advocate will speak with you and determine how we can assist you. Program services are provided free of charge and there is no legal citizenship requirement to receive assistance.
Advocacy/Escort Assistance with Restitution Child and Dependent Care Assistance Criminal Advocacy/Accompaniment Crisis Intervention Death Review Team Domestic Violence (add description links) Elder Abuse Emergency Financial Assistance	Human Trafficking Individual Advocacy Individual Counseling Information About the Criminal Justice Process Interpreter Services Intervention with Employer, Creditor/Landlord, or Academic Institution Local Resources Marsy’s Law(English) Marsy’s Law(Español) Notification of Criminal Justice Events	Notification of Inmate Release Prosecution Interview Referral to Other Victim Service Programs Restraining Orders Transportation Assistance for Court Proceedings Only U-Visa/I-918 Victim Impact Statement Assistance Victim of Crime Claims Assistance Victims’ Rights	Facility Dogs Meet Odie & Namaste Services Provided Photos News Articles

Our Mission The mission of the Monterey County District Attorney's Office is to promote justice, ensure that the rights of victims are upheld by treating them with dignity, respect and compassion, and aggressively and fairly prosecuting those who violate the law. Our Values We provide an environment that is positive and courteous and employ individuals of high ethical standards, character and professional courage. We maintain public confidence by providing efficient and effective services and encourage open communication to promote the best interests of the community. Our Vision We are committed to diversity and recognize the significant and valuable contributions to our Mission from our employees and the community we serve. Our vision is to enhance the quality of life in our community, to aggressively advocate the cause of justice, and seek to enhance the criminal justice system, ultimately protecting our community.
Meet the District Attorney The Role of The District Attorney Career Opportunities Office Locations/Business Hours/Holiday Schedule Main Office 142 W. Alisal St, Salinas, California 93901 Monterey Office 1200 Aguajito Rd. Room 301, Monterey, California 93940 King City Office 250 Franciscan Way, King City, California 93960 Phone: (831) 755-5070 Fax: (831) 755-5068 Email: publicinformation@co.monterey.ca.us	Policies Brady SB-978 Law Enforcement Agency Public Military Equipment Policy – 2023	Frequently Asked Questions FAQs